CaratLuck Casino

CaratLuck at a glance

CaratLuck runs on a dark, near black interface and one warm gold colour for the Register button, the active tabs and the round account button. The wordmark is a two tone serif: Carat in white, Luck in gold. There is no slider on the home screen. The lobby starts at the very top, so the first thing you see is games.

Behind the brand stands Win Top Ltd, entered in the Anjouan company register as no. 16122, which holds a B2C permit issued on that island. The main menu has four entries: Casino, Free Money for the promotions, Shop for the VIP Market and Sports. Log in, Register and the language chooser sit at the right.

What the lobby looks like

Each lobby row carries its name at the left edge and a See All shortcut at the right edge. On a phone each row shows three covers. When we opened the site, the first rows were:

• New: Le Zeus in first place, Beach Princess and Chicken Road Bonus beside it.
• Live Casino, starting with Funky Time and Balloon Race.
• Bonus Buy: Foxy Eggs, Duck Hunters and the Buy Bonus Combo edition of Elephant's Gold.

Above the rows there are twelve chips for quick filters: Lobby, New, Live Casino, Bonus Buy, Bonus Friendly, Jackpots, Live Games, Roulette, Blackjack, Lucky Boom, Game Shows and finally Big Sunday Blast. Every cover has a small "N playing" counter under it, so you can see which tables are busy right now.

Licence and operator

Our first stop was the licence search of the Anjouan Offshore Finance Authority. The entry ALSI-202509029-FI1 belongs to Win Top Ltd, is marked as valid and runs until 15 September 2027. caratluck.com is listed as one of 41 approved domains under the same licence, and the company name and number match what the casino shows in its footer. Card and wallet traffic runs through Winstrax Ltd of Nicosia, named as payment agent.

Anjouan is an offshore licence. It proves the company exists and the domain is approved, yet player protection is weaker than under a European regulator, and no national blocking register reaches a CaratLuck account. The Terms of Service were last updated on 30 October 2025, the VIP rules on 10 June 2026.

CaratLuck on a phone

CaratLuck is a web app that adjusts to any screen. Neither Apple nor Google lists a CaratLuck app, and the site offers no APK either. Phones get a fixed strip of five icons along the lower edge: Casino, Free Money, the round gold account button in the middle, Shop and Sports. Menus such as the bonus chooser and the language list slide up from the bottom.

Games open in full screen. Our picture shows the start screen of Super 3 Hot Chillies with its feature list: a Super Wheel, Multi Player, Double Reels and Extra Re-spin, plus a Win real money button in the corner. For one tap access, use the browser menu to pin a shortcut. Thanks to its web app manifest, the shortcut then launches without the browser bar.

The first load takes a few seconds while the app starts. After that, moving between the lobby, the promotions and the game pages is quick.

CaratLuck bonuses

All offers sit under Free Money, marked by a gift symbol in the footer bar. The page has three filters, All, Jackpot and Tournaments, and a gold Activate Promocode button at the top. Campaign cards follow underneath; every card has Join Now plus an info panel listing its rules.

Registration includes a bonus selector offering two choices: "I have a promocode" and "No Bonus", which is selected by default. A promo code is the way into a welcome offer, and bonuses are only paid once your personal details are complete and your email is confirmed. An active bonus can be dropped again in the My bonuses area of the profile.

Jackpot and Lucky Boom

• Jackpot Live pays from a pool worth as much as €1,000,000. It covers fixed and progressive jackpots inside the games that take part. Some jackpots depend on your stake, and some need the maximum bet.
• Lucky Boom is a €600,000 prize drop on Playson and Booongo games, released in €30,000 stages. The campaign window: 21 September 2026 until 7 February 2027. You take part with at least 100 spins, each worth €0.50 or more; repeat wins are allowed. A prize not collected within 90 days expires.

Wheel of Gods

Wheel of Gods is CaratLuck's own mini game, and it opens once your account has at least one deposit. Once a day the Zeus Wheel hands out a free turn. Next comes the Hades Wheel with a single paid turn; the price is printed on its button and taken from your cash balance. Eight fields on each wheel hold bonus cash or free spin prizes from 5 up to 100. Wheel prizes carry a x35 wagering requirement, and a bonus can be turned into no more than five times its value in real money. Unused spins do not carry over to the next day.

The 17 step VIP ladder

The VIP programme is the core of CaratLuck's rewards. It is free and open to every player who has passed verification. There are 17 levels, and to move up you need to reach three targets at once: a deposit total, Gems (collected through deposits) and Stars (collected through wagers). Promotion is claimed by hand via Level Up, and quiet months never cost you a rank.

Cashback returns part of the day's net loss, meaning cash lost minus cash won. Rakeback starts at Bronze 2 and is a share of the revenue the casino made from your play, not of your total bets. The daily calculation runs at midnight UTC; payments start at €1 and amounts over the cap are cut off. When these rewards come as bonus money, the wagering falls from x40 at Bronze and Silver to x25 from Gold 1 and x10 at Obsidian, and stakes are capped at €5 until wagering is done. From the upper levels on, players also get their own VIP manager, faster support, private tournaments and presents.

VIP Market

The Shop link in the main menu leads to the VIP Market. At the moment it displays €1,000,000 in prizes, a Coming Soon note and a promise of a new experience. Gems and Stars, the two VIP currencies, are already being collected. The VIP rules also mention discounts in a chip store, which will be described in their own terms.

How bonus wagering works

The turnover target equals deposit and bonus added together, times the factor of the offer. Cash is spent before bonus funds. A typical bonus expires after roughly 7 days, and only one can run at once. Games do not all count the same:

With bonus money in play, no single stake may exceed €5. Bigger stakes are treated as abuse, as are roulette bets spread over 25 of the 37 numbers or more. Both can cost you the bonus and its winnings.

Contact CaratLuck

Support works by email, and the policies also promise an on site chat. Phone support and an FAQ centre are missing. Most rules are in the legal pages linked in the footer: Terms of Service, VIP rules, KYC, AML, refunds, privacy and responsible gambling.

Send messages from your account email and include the username, the date and any transaction ID. Only the account holder can raise a complaint, and it cannot be passed to a third party. Any claim against the operator must be made within one year.

Responsible gambling

A seven question yes/no self check opens the Responsible Gambling page, followed by links to Gambling Therapy, GamCare and Gamblers Anonymous. You can ask CaratLuck to limit your maximum stake; a change takes effect 24 hours after the last update. To exclude yourself, email a request with the period you want; the account remains shut until it is over. A longer or permanent block can be asked for at least 24 hours before the end date. For devices shared with children, the page names Net Nanny and Cyber Patrol.

Questions and answers